MRO Viewpoints
MRO Celebrates 20 Years in Business
Back in May of 2002, I founded MRO with two colleagues to meet the evolving needs of document and disclosure management services for the healthcare industry. By developing a platform with advanced technology to provide a superior release of information (ROI) service...
MRO Wins Silver Stevie Award for Best Use of Technology
MRO is proud to announce, for the sixth year in a row, being recognized by the Stevie Award group for providing exceptional service to our clients. Stevie Award for Customer Service The Stevie Awards for Sales & Customer Service are the world’s top honors for...
Vital Cybersecurity Considerations for Keeping Data Protected
Cybersecurity consists of the practices and software utilized to protect data from unauthorized access, as well as from internal vulnerabilities that put data at risk. Healthcare data has become a growing target of cyber-attacks via areas such as digital health...
Experts’ Guide: 2022 Technology, Privacy and Security Webinar Recap
Recently I had the opportunity to present a webinar with two of my MRO colleagues, where we explored the future of technology as it relates to health information management (HIM), revenue integrity and clinical data. We discussed what is on the horizon and how to...
Audit Surge: Managing the Deluge of Payer Integrity Audits
As many may already be aware, commercial and third-party payers have all resumed payment integrity audits in 2021. While these audits are useful to assure compliance and proper reimbursement, they don’t always go smoothly. In fact, nearly one in four providers have a...
HIMSS21: The Healthcare Community Explores Challenges and New Opportunities in Health Information and Technology
Despite ongoing pandemic woes, HIMSS21 attracted a community of resilient attendees, ready to collaborate and share ideas to support innovation and change in our national health ecosystem. Topics included artificial intelligence and machine learning, cybersecurity,...
MRO at the American Health Information Management Association (AHIMA) Virtual Conference
As AHIMA21 quickly approaches, MRO is honored to participate in the American Health Information Management Association’s (AHIMA) second virtual annual conference: Transforming the Future of Health Data. We look forward to virtually interacting with the industry’s...
Interoperability in Healthcare: Panel Discussion and Record Amendments
During June and July, MRO hosted two webinars focused on the intricacies of interoperability in healthcare. In June, I moderated a panel discussion with three health information management (HIM) leaders, including Kristin Keller from Duke University Health System,...
Preparing for HIPAA Changes in IT, HIM, Compliance and Privacy
In a recent HIMSS TV interview with Bill Siwicki, Features Editor, Healthcare IT News, I had an opportunity to discuss the potential impact of new HIPAA privacy rules on healthcare provider organizations. The proposed changes are intended to improve patient access to...