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Two Private Eyes
on Your ROI

HIM’s newest heroes SureLook Holmes and Mangum PHI are on the case.

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KLAS Rated #1 for Release of Information

KLAS has ranked MRO the #1 provider of ROI services each year since 2013.

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Epic Integration Eliminates Dual-Logging

MRO’s Epic integration reduces ROI processing times by half.

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Cutting-Edge Technology for Breach Prevention

MRO’s IdentiScan® record integrity application detects comingled records and ensures 99.99 percent accuracy.

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Highest Quality and Fastest Turnaround Times

MRO is the top performer for quality and turnaround in ROI according to KLAS report “HIM Services Performance 2015: Coding, Transcription, Release of Information”

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99.99% Accuracy for PHI Disclosures

MRO provides multiple levels of Quality Assurance checks on both authorizations and records prior to release, driving 99.99 percent disclosure accuracy.

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Our Teams are Committed to Service and Quality

We hire, train and retain the industry’s most knowledgeable ROI professionals, who take the ROI burden off your shoulders.

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Release of Information

MRO mitigates risk by incorporating multiple Quality Assurance checks into our ROI workflow.

Audit Management

MRO offers comprehensive services and software to effectively manage all payer audit processes.

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Learn about MRO’s history, Quality Assurance programs, workflows and more

Release of Information

MRO mitigates risk by incorporating multiple Quality Assurance checks into our ROI workflow.

Audit Management

MRO offers comprehensive services and software to effectively manage all payer audit processes.

Watch Our Videos

Learn about MRO’s history, quality assurance programs, workflows and more

Why MRO?

Take the video tour of our National Service Center and see.

Skyrocket PHI disclosure accuracy rates to 99.99% using MRO’s technology.

Our People

MRO’s employees surpass expectations on every level.

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Our Technology

Unique and innovative technology solutions keep you ahead of the curve.

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The Overview

 

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Proud of our Reputation

MRO’s clients are talking—and we couldn’t be happier. Client feedback and our KLAS ratings and comments help us measure our success, and we’re proud that MRO is recognized for our top-notch people, customer-focused culture and ability to leverage technology to support high levels of service.

MRO’s Three Pillars of Success

Rated #1

for Release of Information

2013, 2014, 2015/2016, 2017, 2018

Training Business Office Staff on PHI Disclosure Management

Millions of payer requests for medical records are sent to hospital business offices every day. Business office staff are often tasked with gathering and releasing Protected Health Information (PHI) to payers in a very short amount of time to get claims paid. During...

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Testimonials

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