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Two Private Eyes on Your ROI

HIM’s newest heroes SureLook Holmes and Magnum PHI are on the case.

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KLAS Rated #1 for Release of Information

KLAS has ranked MRO the #1 provider of ROI services each year since 2013.

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Epic Integration Eliminates Dual-Logging

MRO’s Epic integration reduces ROI processing times by half.

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Cutting-Edge Technology for Breach Prevention

MRO’s IdentiScan® record integrity application detects comingled records and ensures 99.99 percent accuracy.

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Highest Quality and Fastest Turnaround Times

MRO is the top performer for quality and turnaround in ROI according to KLAS report “HIM Services Performance 2015: Coding, Transcription, Release of Information”

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99.99% Accuracy for PHI Disclosures

MRO provides multiple levels of Quality Assurance checks on both authorizations and records prior to release, driving 99.99 percent disclosure accuracy.

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Our Teams are Committed to Service and Quality

We hire, train and retain the industry’s most knowledgeable ROI professionals, who take the ROI burden off your shoulders.

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Two Private Eyes on Your ROI

HIM’s newest heroes SureLook Holmes and Magnum PHI are on the case.

Learn More

KLAS Rated #1 for Release of Information

KLAS has ranked MRO the #1 provider of ROI services each year since 2013.

Compare Vendors

Epic Integration Eliminates Dual-Logging

MRO’s Epic integration reduces ROI processing times by half.

Learn More

Cutting-Edge Technology for Breach Prevention

MRO’s IdentiScan® record integrity application detects comingled records and ensures 99.99 percent accuracy.

Learn More

Highest Quality and Fastest Turnaround Times

MRO is the top performer for quality and turnaround in ROI according to KLAS report “HIM Services Performance 2015: Coding, Transcription, Release of Information”

Read About It

99.99% Accuracy for PHI Disclosures

MRO provides multiple levels of Quality Assurance checks on both authorizations and records prior to release, driving 99.99 percent disclosure accuracy.

Learn More

Our Teams are Committed to Service and Quality

We hire, train and retain the industry’s most knowledgeable ROI professionals, who take the ROI burden off your shoulders.

Learn More

Release of Information

MRO mitigates risk by incorporating multiple Quality Assurance checks into our ROI workflow.

Audit Management

MRO offers comprehensive services and software to effectively manage all payer audit processes.

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Learn about MRO’s history, Quality Assurance programs, workflows and more.

Release of Information

MRO mitigates risk by incorporating multiple Quality Assurance checks into our ROI workflow.

Audit Management

MRO offers comprehensive services and software to effectively manage all payer audit processes.

Watch Our Videos

Learn about MRO’s history, quality assurance programs, workflows and more

Healthcare Compliance Webinar Series

Part 1: Compliance With The Global Data Privacy Rule (GDPR) and Privacy Shield | The Global Data Privacy Rule (GDPR) is compelling every organization to consider how it will respond to today’s security and compliance challenges. This may require significant changes to how your business gathers, uses and governs data.

March 22, 2018 – 2pm Eastern – Learn More and Register »

Part 2: Healthcare Regulatory Updates and Guidance | This session will review the regulatory updates and guidance that must be implemented to achieve regulatory compliance.

May 17, 2018 – 2pm Eastern – Learn More and Register »

Part 3: Cybersecurity: Protecting your Healthcare Enterprise | This webinar will share lessons learned and actions for consideration to remain diligent and ready for potential threats.

August 15, 2018 – 2pm Eastern – Learn More and Register »

Part 4: 2019 Healthcare Privacy and Security Compliance Predictions | This session will briefly summarize the prior sessions in MRO’s four-part webinar series on healthcare privacy and security compliance, including lessons learned in 2018— and then shift focus to 2019.

November 7, 2018 – 2pm Eastern – Learn More and Register »

Why MRO?

Take the video tour of our National Service Center and see.

Upcoming Events

MRO participates in the healthcare industry’s leading conferences and events to showcase our latest innovations. Join us to learn more about how MRO can best serve your organization. We look forward to meeting you. View our full schedule of conferences and events.

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Skyrocket PHI disclosure accuracy rates to 99.99% using MRO’s technology.

Our People

MRO’s employees surpass expectations on every level.

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Our Technology

Unique and innovative technology solutions keep you ahead of the curve.

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The Overview

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Proud of our Reputation

MRO’s clients are talking—and we couldn’t be happier. Client feedback and our KLAS ratings and comments help us measure our success, and we’re proud that MRO is recognized for our top-notch people, customer-focused culture and ability to leverage technology to support high levels of service.

MRO’s Three Pillars of Success

Rated #1

for Release of Information

2013, 2014, 2015/2016, 2017, 2018

How to Lead Enterprise-Wide Projects: HIM Expert Advice

From encoders to Electronic Health Records (EHRs), Health Information Management (HIM) professionals are often tasked with enterprise-wide project management including new technologies, changing workflows and centralized operations. These massive projects require...

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Webinar Recap: Healthcare Regulatory Updates and Guidance

On Thursday, May 17, 2018 my colleague, Angela Rose, MHA, RHIA, CHPS, FAHIMA, Vice President of Implementation Services and I presented the second part of our four-part healthcare compliance webinar series. In this webinar titled “Healthcare Regulatory Updates and...

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Ochsner Health System partnered with MRO to handle Release of Information across its system. MRO’s solutions, including an Epic integration and off-site remote ROI processing services, enabled Ochsner to realize efficiency and quality improvements across their organization

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Lexington Medical Center was able to reduce ROI processing times by half and leverage MRO’s Remote Services team for audit support after implementing MRO’s enterprise-wide Protected Health Information disclosure management solution – including a full integration with the ROI module their Epic EMR.

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Testimonials

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