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You’re only as good as the company you keep.

Gain peace of mind and time back in your day by partnering with our expert HIM teams.

Meet the Experts

KLAS Rated #1 for Release of Information

KLAS has ranked MRO the #1 provider of ROI services each year since 2013.

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Epic Integration Eliminates Dual-Logging

MRO’s Epic integration reduces ROI processing times by half.

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Cutting-Edge Technology for Breach Prevention

MRO’s IdentiScan® record integrity application detects comingled records and ensures 99.99 percent accuracy.

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Highest Quality and Fastest Turnaround Times

MRO is the top performer for quality and turnaround in ROI according to KLAS report “HIM Services Performance 2015: Coding, Transcription, Release of Information”

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99.99% Accuracy for PHI Disclosures

MRO provides multiple levels of Quality Assurance checks on both authorizations and records prior to release, driving 99.99 percent disclosure accuracy.

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Our Teams are Committed to Service and Quality

We hire, train and retain the industry’s most knowledgeable ROI professionals, who take the ROI burden off your shoulders.

Learn More

You’re only as good as the company you keep.

Gain peace of mind and time back in your day by partnering with our expert HIM teams.

Meet the Experts

KLAS Rated #1 for Release of Information

KLAS has ranked MRO the #1 provider of ROI services each year since 2013.

Compare Vendors

Epic Integration Eliminates Dual-Logging

MRO’s Epic integration reduces ROI processing times by half.

Learn More

Cutting-Edge Technology for Breach Prevention

MRO’s IdentiScan® record integrity application detects comingled records and ensures 99.99 percent accuracy.

Learn More

Highest Quality and Fastest Turnaround Times

MRO is the top performer for quality and turnaround in ROI according to KLAS report “HIM Services Performance 2015: Coding, Transcription, Release of Information”

Read About It

99.99% Accuracy for PHI Disclosures

MRO provides multiple levels of Quality Assurance checks on both authorizations and records prior to release, driving 99.99 percent disclosure accuracy.

Learn More

Our Teams are Committed to Service and Quality

We hire, train and retain the industry’s most knowledgeable ROI professionals, who take the ROI burden off your shoulders.

Learn More

Release of Information

Minimize breach risk with MRO’s quality-focused ROI workflows that yield 99.99% accuracy and fast turnaround times.

Business Office Solutions

Improve efficiency, cost savings and compliance with solutions for payer audit management and medical record attachments for claims.

Careers

Join our award-winning team that makes a difference in the lives of patients every day.

Release of Information

MRO mitigates risk by incorporating multiple Quality Assurance checks into our ROI workflow.

Audit Management

MRO offers comprehensive services and software to effectively manage all payer audit processes.

Watch Our Videos

Learn about MRO’s history, quality assurance programs, workflows and more

PHI Disclosure Management Webinar Series

The Rising Tide of Payer Requests for Medical Records: How to Shore Up Your Defense | Discover tips and best practices to shore up your defenses against the rising tide of payer requests for medical records, including DRG audits and Risk Adjustment/HEDIS reviews.

Wednesday, April 10 – 2pm Eastern – Learn More and Register »

Enterprise-Wide Disclosure Management: Closing the Compliance Gaps | Learn best practices for standardizing PHI disclosure management policies and procedures, ensuring consistent policy enforcement and minimizing breach.

Thursday, June 27 – 2pm Eastern – Learn More and Register »

Cybersecurity in Health IT: Trends and Tips for Safeguarding PHI | Learn the latest trends and tips for safeguarding PHI across a healthcare enterprise and explore lessons learned from real life cybersecurity scenarios.

Wednesday, August 14 – 2pm Eastern – Learn More and Register »

Clearing the Confusion: Attorney Misuse of Patient-Directed Record Requests and How to Cope | Gain clarity on patient-directed record requests and learn strategies and tactics for combatting confusion.

Wednesday, November 13 – 2pm Eastern – Learn More and Register »

Why MRO?

Take the video tour of our National Service Center and see.

Upcoming Events

MRO participates in the healthcare industry’s leading conferences and events to showcase our latest innovations. Join us to learn more about how MRO can best serve your organization. We look forward to meeting you. View our full schedule of conferences and events.

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Ohio HIMA

March 19 – 21
Columbus, OH

Skyrocket PHI disclosure accuracy rates to 99.99% using MRO’s technology.

Our People

MRO’s employees surpass expectations on every level.

Learn How

Our Technology

Unique and innovative technology solutions keep you ahead of the curve.

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The Overview

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Proud of our Reputation

MRO’s clients are talking—and we couldn’t be happier. Client feedback and our KLAS ratings and comments help us measure our success, and we’re proud that MRO is recognized for our top-notch people, customer-focused culture and ability to leverage technology to support high levels of service.

MRO’s Three Pillars of Success

Rated #1

for Release of Information

2013, 2014, 2015/2016, 2017, 2018, 2019

2019 HCCA Compliance Institute Recap

                The 23rd Annual HCCA Compliance Institute provided a wonderful learning experience focused on compliance in various areas of healthcare delivery. MRO was fortunate to have several representatives attending...

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Ochsner Health System partnered with MRO to handle Release of Information across its system. MRO’s solutions, including an Epic integration and off-site remote ROI processing services, enabled Ochsner to realize efficiency and quality improvements across their organization

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Lexington Medical Center was able to reduce ROI processing times by half and leverage MRO’s Remote Services team for audit support after implementing MRO’s enterprise-wide Protected Health Information disclosure management solution – including a full integration with the ROI module their Epic EMR.

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Testimonials

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Learn more about MRO’s solutions.