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Careers

Career Opportunities

Careers in Health Information: Join Our Industry Leading Team

At MRO, our mission is very simple: we aim to share the right medical records with the right requesting parties, in a compliant, efficient and secure way. In the Health Information Management (HIM) world, this is referred to as Release of Information (ROI) or Protected Health Information (PHI) disclosure management. MRO is one of the nation’s largest providers of these services and is industry-rated #1 for our performance and service quality.

HIM leaders across the nation’s best health systems trust and rely on MRO’s KLAS-rated #1 ROI services and industry experts. Not only do we have a superior reputation for personalized service and quality, we also work closely with our clients to make sure they do, too. Through a combination of the right people and innovative PHI disclosure management technology solutions, MRO enables HIM departments to deliver high levels of quality, fast turnaround times, compliance and enhanced customer service.

Take the next step in your career by joining MRO’s industry leading team.

Careers in Health Information: Join Our Industry Leading Team

At MRO, our mission is very simple: we aim to share the right medical records with the right requesting parties, in a compliant, efficient and secure way. In the Health Information Management (HIM) world, this is referred to as Release of Information (ROI) or Protected Health Information (PHI) disclosure management. MRO is one of the nation’s largest providers of these services and is industry-rated #1 for our performance and service quality.

HIM leaders across the nation’s best health systems trust and rely on MRO’s KLAS-rated #1 ROI services and industry experts. Not only do we have a superior reputation for personalized service and quality, we also work closely with our clients to make sure they do, too. Through a combination of the right people and innovative PHI disclosure management technology solutions, MRO enables HIM departments to deliver high levels of quality, fast turnaround times, compliance and enhanced customer service.

Take the next step in your career by joining MRO’s industry leading team.

MRO at a Glance

  • MRO was founded in 2002 and is headquartered outside of Philadelphia.
  • MRO’s CEO is a founder of the company.
  • MRO services over 8,500 healthcare facilities across 48 states.
  • MRO’s first client is still a client today! Our client retention rate is 98%.
  • Our company grows at 20-30 percent annually, allowing for multiple opportunities for advancement.
  • Throughout our growth, clients have rated MRO #1 with KLAS, recognizing us for the best overall performance in the industry and highest quality service staff.

Headquartered outside of Philadelphia, Servicing Thousands of Clients Nationwide

Tour MRO’s National Service Center

MRO at a Glance

  • MRO was founded in 2002 and is headquartered outside of Philadelphia.
  • MRO’s CEO is a founder of the company.
  • MRO services over 8,500 healthcare facilities across 48 states.
  • MRO’s first client is still a client today! Our client retention rate is 98%.
  • Our company grows at 20-30 percent annually, allowing for multiple opportunities for advancement.
  • Throughout our growth, clients have rated MRO #1 with KLAS, recognizing us for the best overall performance in the industry and highest quality service staff.

Headquartered outside of Philadelphia, Servicing Thousands of Clients Nationwide

Tour MRO’s National Service Center


MRO’s Three Pillars of Success

Are We a Fit?

MRO’s employees play a crucial role in the patient experience, and we aim to hire, train and nurture the workforce’s best and brightest to handle PHI disclosure management on behalf of our healthcare provider clients. We might be a fit if you are…

  • Passionate and excited to work in healthcare
  • Experienced in HIM or Release of Information
  • New to the HIM space with the right mix of transferable skills
  • Ready to soak up multiple training and motivational programs
  • Eager to work for a #1-rated service provider
  • Looking for opportunities to advance in a growing company

Are We a Fit?

MRO’s employees play a crucial role in the patient experience, and we aim to hire, train and nurture the workforce’s best and brightest to handle PHI disclosure management on behalf of our healthcare provider clients. We might be a fit if you are…

  • Passionate and excited to work in healthcare
  • Experienced in HIM or Release of Information
  • New to the HIM space with the right mix of transferable skills
  • Ready to soak up multiple training and motivational programs
  • Eager to work for a #1-rated service provider
  • Looking for opportunities to advance in a growing company


MRO’s Three Pillars of Success

Why Employees Love Working Here

MRO’s employees have shared the reasons they love working here, which include: the company’s reputation, diversity, advancement opportunities, training and motivational program, great manager, flex scheduling and benefits. Here is what one representative said.

TracyAnn Bremmer, ROI Specialist – Bronx, NY

I love the fact that MRO provides constant training and updating of HIPAA regulations to help me and my team members perform better. MRO also gives us customer service tips to help us maintain a very great relationship with our clients and patients. As an ROI Specialist for over seven years, I take pride in what I do and my goal is to grow in this company and continue providing excellent service. Also, I love the idea of having flexibility to transfer to another state to work.

For additional insights into why MRO employees enjoy the work they do and working for MRO, visit our Meet Our People webpage.

Why Employees Love Working Here

MRO’s employees have shared the reasons they love working here, which include: the company’s reputation, diversity, advancement opportunities, training and motivational program, great manager, flex scheduling and benefits. Here is what one representative said.

TracyAnn Bremmer, ROI Specialist – Bronx, NY

I love the fact that MRO provides constant training and updating of HIPAA regulations to help me and my team members perform better. MRO also gives us customer service tips to help us maintain a very great relationship with our clients and patients. As an ROI Specialist for over seven years, I take pride in what I do and my goal is to grow in this company and continue providing excellent service. Also, I love the idea of having flexibility to transfer to another state to work.

For additional insights into why MRO employees enjoy the work they do and working for MRO, visit our Meet Our People webpage.

Connect With Us

Colleen Greim, Director of Recruitment, develops and refines the recruitment process for MRO, ensuring only the best, most qualified candidates are hired through rigorous screening. Greim manages MRO’s recruitment strategy, enabling the company to continue its rapid growth while maintaining its high standards. Prior to joining MRO, Greim worked at Crozer-Keystone Health System in the Human Resources department as the Recruitment Manager. She received her B.A. and Human Resources Certificate from Villanova University.

Stephen Hynes

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Apply Today

MRO provides equal employment opportunity to all employees and applicants without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity, sexual orientation, disability, genetic information, citizenship, veteran status, or any other factor protected under applicable laws. All applicants must successfully complete a background check prior to their first day of employment.

Connect With Us

Colleen Greim, Director of Recruitment, develops and refines the recruitment process for MRO, ensuring only the best, most qualified candidates are hired through rigorous screening. Greim manages MRO’s recruitment strategy, enabling the company to continue its rapid growth while maintaining its high standards. Prior to joining MRO, Greim worked at Crozer-Keystone Health System in the Human Resources department as the Recruitment Manager. She received her B.A. and Human Resources Certificate from Villanova University.

Stephen Hynes

Follow Us On Social Media

  

Apply Today

MRO provides equal employment opportunity to all employees and applicants without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity, sexual orientation, disability, genetic information, citizenship, veteran status, or any other factor protected under applicable laws. All applicants must successfully complete a background check prior to their first day of employment.

HIM’s Everyday Heroes

Our work matters. It enables better coordination of care, helps patients secure disability benefits, and supports patients through insurance claims or lawsuits when medical records are required. The fast and accurate sharing of medical records can make a lasting impact for a patient in need. In fact, many of our employees have been recognized as “everyday heroes” by patients and third-party requesters of health information, whom we have had the privilege and pleasure of helping.

We don’t just share medical records, we make a difference in the lives of patients—sometimes we can even save lives.  If you’re looking for a meaningful career in the healthcare field, apply today.

HIM’s Everyday Heroes

Our work matters. It enables better coordination of care, helps patients secure disability benefits, and supports patients through insurance claims or lawsuits when medical records are required. The fast and accurate sharing of medical records can make a lasting impact for a patient in need. In fact, many of our employees have been recognized as “everyday heroes” by patients and third-party requesters of health information, whom we have had the privilege and pleasure of helping.

We don’t just share medical records, we make a difference in the lives of patients—sometimes we can even save lives.  If you’re looking for a meaningful career in the healthcare field, apply today.