Follow the (Medical) Record

Host Don Hardwick interviews Orlando Broady and Lucas Hart. They discuss MRO’s clinical forms exchange, and how client and patient experience is improved through the FMLA and Disability form completion offering.

Host Don Hardwick interviews Jami Woebkenberg, senior director of HIMS operations for Banner Health. Jami and Don discuss how organizations are aiming to improve the patient experience and the strategies that Banner Health is implementing to tackle this industry-wide initiative.

Host Don Hardwick interviews chief technology officer at MRO, Mark Thomas. Don and Mark discuss how the healthcare industry as a whole is responding to demands for innovative technology. Specifically, across the board, building technology capabilities that are flexible, configurable and granularly connected is increasingly important for all organizations.

On this episode, host Don Hardwick interviews Allison Kozee, who has over 25 years of experience as a director of health information management. They discuss the history of the medical record, its original use and intention and how it has evolved to the many uses of today.

On this episode, host Don Hardwick interviews show-regular, Rita Bowen, MRO’s privacy expert. They discuss HIPAA’s Notice of Proposed Rule Making, that has resurfaced in recent weeks, starting up conversations around patient privacy once again.

On this episode, host Don Hardwick interviews Jason Brown, CEO of MRO, once again. In this follow up episode, Don and Jason discuss MRO, including clinical data workflows to empower healthcare, provider/payer relationships, and value-based care.

On this episode, host Don Hardwick interviews Jason Brown, CEO of MRO. They discuss Jason’s background, how his experiences lead to leadership, and a look back at his first year as CEO of MRO.

On this episode, host Don Hardwick interviews Dawn Crump, senior director of revenue integrity solutions at MRO, about clinical claim denials. They discuss the billing cycle, the different types of claim denials, and the bottom-line impacts to organizations.

Host Don Hardwick interviews HIM experts Angela Rose and Rita Bowen live from the AHIMA 2022 National Convention. Angela and Rita share insights on what they’re hearing during sessions at AHIMA, focusing on the hottest topics in the HIM industry.