White Papers, Case Studies and Reports
Case Studies
Fast Focus
MRO White Papers & Reports
Case Studies
Case Study: CareFirst BlueCross BlueShield
CareFirst BlueCross BlueShield Clinical Data Initiative Program Improves Quality Measures on Average by 63%
Case Study: Banner Health
Background Summary Banner Health’s large in-house release of information (ROI) operation sought guidance on how to optimize their ROI. They also recognized the need for a new technology platform to manage ROI requests. Essential priorities to meet this need included...
Use Case: Audit Manager
Background Summary Leverage technology to automate repetitive and duplicative tasks, ease the burden of volatile staffing levels, and drive a positive financial impact of claim monitoring and adjudication with MRO Audit Manager. With a nearly 58% increase in...
Case Study: Large Multi-Hospital and Clinic System
Case study done by MRO for large multi hospital and clinic system release of Information Standardization Across Large Multi-Hospital and Clinic Health System
Case Study: Carilion Clinic
Read the Casse study of Carilion Clinic Realized Astounding Efficiency and Quality Improvements in Release of Information, Streamlining Full-Time ROI Specialists
Case Study: Ochsner Health System
Ochsner Health System is multi-specialty healthcare delivery system read case study Mitigating Breach Risk with an Enterprise-Wide Release of Information Solution
Case Study: Saint Luke’s Health System – How MRO Services Helped SLHS Improve Turnaround Times and Customer Experience
Background Summary Saint Luke’s Health System (SLHS), based in Kansas City, Missouri, includes hospitals and campuses across Missouri and Kansas, home care and hospice, behavioral health services, physician practices, the College of Health Sciences, and more. As the...
Case Study: Lancaster General Health/Penn Medicine
Case study of LG Health/Penn Medicine and how they saw immediate improvements after implementing MRO’s technology and service saving time and efficiency
Fast Focus
Fast Focus: ROI Staffing
ADP Research Institute recently conducted a 17-country survey to determine what workers love (or hate) about their jobs¹ . ADP’s report is the most timely and extensive research available. The Institute concluded that workers in today’s economy value flexibility over...
Fast Focus: Information Sharing
The 21st Century Cures Act aims to improve access to health information and a connected healthcare ecosystem by establishing interoperability and anti-information blocking requirements. What started nearly two decades ago with regional Health Information Exchanges...
Fast Focus: Revenue Cycle Compliance
Compliance officers and auditors today are tasked with responsibility for monitoring and auditing hundreds of rules and regulations that impact healthcare. More than ever before, a team-based approach is needed to manage the burden and ensure regulatory compliance....
MRO White Papers & Reports
Audit Manager Return on Investment
Over the past few years, the number of government and commercial audits has skyrocketed, and hospitals are struggling to keep up with the influx of requests for documentation, denials, and downstream appeals. For a decentralized hospital system, there is often a lag...
White Paper: Data Optimization: Technology to Support Health Information Workflows
An expert panel of health information professionals, assembled by AHIMA and MRO, explore best practices in clinical data workflows to ensure timely response and optimal data exchange methods to provide for the confidentiality, integrity and availability of a patient’s...
HIM Director’s Guide to Driving New Efficiency in ROI
Technology Rises to Meet Release of Information Needs