Record Requests610-994-7500

Record Requests

Medical Record Requests

Need to request a medical record? Or track the status of an existing request? You came to the right place. MRO manages the delivery of medical record requests for all types of needs, securely and accurately.

For Patients and Healthcare Providers

If you are a patient or healthcare provider looking for a medical record, MRO can handle that for you. Check out the FAQs below for all the detail you need to request a record, make payments and check the status of your request.

For All Other Requesters

If you are another type of requester, such as an attorney or third party, MRO has you covered. The FAQs below provide guidance on how to submit medical record requests. You can also track the status of requests and make payments here.

For patients and healthcare providers

If you are a patient or healthcare provider looking for a medical record, MRO can handle that for you. Check out the FAQs below for all the detail you need to request a record, make payments and check the status of your request.

For all other requesters

If you are another type of requester, such as an attorney or third party, MRO has you covered. The FAQs below provide guidance on how to submit medical record requests. You can also track the status of requests and make payments here.

About MRO’s National Service Center

MRO’s National Service Center is the heart of our customer-focused culture. This team works directly with all types of requesters, providing first-class service every step of the way. You can rest easy knowing your medical record requests will be handled securely, with the care and attention you deserve.

“I just wanted to thank you so much for your fantastic service in helping me get my medical records. You have been so patient, so kind and so conscientious. You went above and beyond in helping me, and I will be forever grateful for your service.”

- Patient