MRO Corporation (“MRO”) is committed to providing an optimal user experience for everyone. In support of this commitment, it is our mission to achieve and maintain full accessibility regarding our online properties and services (“digital assets”). Our goal is for MRO’s digital assets to be accessible for all persons.

To achieve this, we have partnered with Perspective Tester, a web accessibility consultant. This partnership provides for regular testing of MRO’s digital assets using assistive technologies, including but not limited to, screen readers for blind or visually impaired users. Such testing is performed to the standards defined in the Web Content Accessibility Guidelines (“WCAG”) version 2.1 level AA guidelines, which conforms to the Americans with Disabilities Act of 1990. All aspects of our digital assets, including our forms and policy pages, undergo regular testing against these WCAG requirements, which also complies with the California Consumer Privacy Act, and the W3W WAI guidelines.

MRO has taken the following measures to support accessibility across our digital assets:

  • Include accessibility in our procurement process.
  • Provide periodic guidance to internal teams for product design UX, and marketing.
  • Provide regular manual testing with assistive technologies for all digital assets.
  • Include people with disabilities in the testing process.
  • Continually address text, code, or other functionality to provide all visitors an optimal brand experience.

MRO is committed to making the information and services on our public digital assets accessible to all users. We strive to make our sites accessible for people with disabilities and offer assistance when needed. If you are having trouble navigating our websites because of a disability please call us at 610-994-7500 or email us at

Please be aware that our process of testing and remediation is ongoing. We test with multiple device combinations and a variety of assistive technologies. We strive to achieve the highest level of accessibility in all areas but understand due to the ever-changing landscape of the Web and the variety of assistive technologies available occasional issues may arise for a particular user. Should this happen to you, please contact us at the phone number or email address above. Please specify the location and nature of the issue and we will respond in a timely manner and provide assistance.

Our websites provide links to companies and services outside of our organization. This includes our partners and affiliates. MRO encourages all sites in our network to be compliant with the accessibility requirements but has no control over these sites and cannot assure their accessibility.