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Feature Articles


Feature Articles

MRO is often featured in leading publications that focus on health information technology solutions. Below is a selection of some of our most recent media coverage.

ROI and Revenue Cycle Crossover Calls for Collaboration

In a For The Record E-News Exclusive, MRO’s Dawn Crump, senior director of revenue cycle solutions, discusses the importance of collaboration between HIM and the business office with regards to release of information and revenue cycle.

How to Avoid Common Mistakes That Slow Down the ROI Process

In a Journal of AHIMA article, MRO’s Angela Rose, VP of Implementation Services, and Don Hardwick, VP of Client Relations and Account Management, discuss common mistakes that slow down the ROI process and provide best practices for HIM directors managing internal ROI teams.

COVID-19 Series – Part 5: A Look at the Relaxed Rules

AHIMA’s Dan Kelly interviews our industry expert Rita Bowen to clear up misconceptions about HIPAA rules, privacy and compliance, and AHIMA’s release of information guidelines during the COVID-19 pandemic.

2020 Health Information Management Topics

In a Healthcare IT Today blog post, MRO’s Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB is quoted on what she believes to be the hottest topic for 2020. She explains that the Information Blocking Rule could have some areas that will be in conflict with HIPAA, which will further drive the discussion and need for an update to HIPAA.

Cybersecurity Awareness: How to Protect Your Online Presence Webinar

Anthony Murray covers various cybersecurity topics to protect your online presence, such as basics for breach prevention, phishing, ransomware, and social engineering tactics. Serving as a prelude to Cybersecurity: Protecting Your Healthcare Enterprise, which will be presented at the PHIMA Annual Conference, this webinar will provide attendees with practical cybersecurity knowledge to apply at the office and at home.

12 Criteria to Assess and Mitigate BA Management Risk

Anthony Murray and Rita Bowen explain it is crucial that healthcare organizations be detail-oriented and methodical in assessing their business associates. Furthermore, they urge organizations to conduct an assessment of the vendor’s compliance with HIPAA regulations, the integrity of the vendor’s data and its breach prevention practices. They believe it is essential that the vendor meets the 12 requirements outlined in this article.

Payer Access to EHRs: What Providers Need to Know

In a Journal of AHIMA article, MRO’s Greg Ford and Rita Bowen discuss payer access to electronic health record (EHR) systems, and how providers should recognize that they have choices about how to share this data. By carefully evaluating the benefits and risks to their organizations and patients, providers can protect themselves against inherent risks related to financial health, privacy, security, and information governance.