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Featured Articles

MRO is often featured in leading healthcare publications, focusing on health information management and technology solutions. Read our industry coverage below.

Using the CRIS Test to Evaluate ROI Competencies

Using AHIOS’s CRIS test to evaluate Release of Information competencies of their staff is a best practice that every healthcare provider organization should consider to protect patient privacy and mitigate risk. Mariela Twiggs, MS, RHIA, CHP, FAHIMA, Director of Motivation and Development for MRO, and Education Chair for AHIOS, discusses the importance of using this powerful tool.

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Keep Your Seawall Secure

In a Journal of AHIMA article, MRO’s Don Hardwick, Vice President of Client Relations and Account Management, discusses how to ensure proper PHI disclosure management across an enterprise.

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Four Tough Questions About HEDIS Review in 2018

MRO’s Greg Ford, Director of Requester Relations and Receivables Administration, discusses best practices for eliminating redundancies and easing workflows during the HEDIS review season in a RACmonitor article titled “Four Tough Questions About HEDIS Review in 2018.”

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Rita Bowen of MRO on what will HIPAA Privacy and Security Look Like in 2018

In an InterviewsNow podcast, MRO’s Rita Bowen, Vice President of Privacy, Compliance and HIM Policy discusses what HIPAA security will look like in 2018 including the defunding of the ONC Chief Privacy Officer position, how Intelligent Apps and Analytics are changing the world for privacy and security, and what OCR enforcement will look like and the OCR’s Wall of Shame facelift.

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The Quest for a Better Records Request Strategy

In an article published in For The Record magazine, MRO’s Don Hardwick, Vice President of Client Relations and Account Management, offers his recommendations and solutions to help make the medical record request process less challenging for providers and patients.

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