MRO Viewpoints
HIMSS21: The Healthcare Community Explores Challenges and New Opportunities in Health Information and Technology
Despite ongoing pandemic woes, HIMSS21 attracted a community of resilient attendees, ready to collaborate and share ideas to support innovation and change in our national health ecosystem. Topics included artificial intelligence and machine learning, cybersecurity,...
MRO at the American Health Information Management Association (AHIMA) Virtual Conference
As AHIMA21 quickly approaches, MRO is honored to participate in the American Health Information Management Association’s (AHIMA) second virtual annual conference: Transforming the Future of Health Data. We look forward to virtually interacting with the industry’s...
Interoperability in Healthcare: Panel Discussion and Record Amendments
During June and July, MRO hosted two webinars focused on the intricacies of interoperability in healthcare. In June, I moderated a panel discussion with three health information management (HIM) leaders, including Kristin Keller from Duke University Health System,...
Preparing for HIPAA Changes in IT, HIM, Compliance and Privacy
In a recent HIMSS TV interview with Bill Siwicki, Features Editor, Healthcare IT News, I had an opportunity to discuss the potential impact of new HIPAA privacy rules on healthcare provider organizations. The proposed changes are intended to improve patient access to...
Webinar Recap: Telehealth Beyond the Pandemic
Recently, my colleague Diana Warner and I presented Telehealth: Beyond the Pandemic. During this webinar we discussed the evolving role of telehealth in healthcare and how to manage and protect the virtual workforce. As telehealth remains front and center, what does...
What You Need to Know About Proposed Modifications to HIPAA’s Privacy Rule
Recently, I had the pleasure of presenting HIPAA Gets a Facelift: Are There Still Wrinkles with my colleague Angela Rose. During this webinar, we outlined the Notice of Proposed Rule Making (NPRM) for modifications to the HIPAA Privacy Rule, which was published in the...
Webinar Recap: Patient Access and the Road to Compliance
Recently I presented Patient Access: Road to Compliance as part of the 2021 webinars hosted monthly by release of information specialist, MRO, this year. During the presentation, attendees learned about the latest Office for Civil Rights (OCR) enforcements and...
MRO Wins Best in KLAS for ROI Services and Stevie Award for Superior Customer Experience
MRO is proud to begin the 2021 calendar year with two recent awards received for our commitment to superior customer experience. For the eighth year in a row, MRO is KLAS-rated #1 for Release of Information (ROI) services. Additionally, for the fifth year in a row,...
Enhancing Technology to Meet Patient Medical Record Access Needs
The current pandemic environment encourages physically distanced services as much as possible. In response, MRO saw the impact to patient medical record requests and is launching MRO Virtual Front Desk™. The Virtual Front Desk provides multiple touchless intake...