by Don Hardwick | Feb 17, 2021 | PHI Disclosure Management Blog | MRO
MRO Wins Best in KLAS for ROI Services and Stevie Award for Superior Customer Experience MRO is proud to begin the 2021 calendar year with two recent awards received for our commitment to superior customer experience. For the eighth year in a row, MRO is KLAS-rated #1...
by Don Hardwick | Feb 7, 2019 | PHI Disclosure Management Blog | MRO, Release of Information, Success Stories
How Saint Luke’s Health System Enhanced Release of Information Workflows and Improved the Customer Experience Saint Luke’s Health System (SLHS) includes 16 hospitals, home care, hospice, behavioral health services, and physician practices across Missouri and Kansas....
by Don Hardwick | Nov 29, 2018 | PHI Disclosure Management Blog | MRO, Release of Information
Breach Prevention: Bolstering Quality Assurance in Release of Information Workflows Health Information Management (HIM) and healthcare compliance professionals will concur that there is heightened awareness of small breaches across the healthcare industry. And though...
by Don Hardwick | Aug 9, 2018 | PHI Disclosure Management Blog | MRO, Release of Information
DOs and DON’Ts of Outsourcing Release of Information Managing the disclosure of Protected Health Information (PHI) from within a healthcare organization has become increasingly complex. As the volume of medical Release of Information (ROI) continues to rise, multiple...
by Don Hardwick | Jun 28, 2018 | PHI Disclosure Management Blog | MRO, Release of Information
How to Improve PHI Disclosure Efficiency in the Business Office Releasing medical records from a healthcare organization’s business office can be accomplished in a more efficient and cost-effective method. Instead of distracting billers and collectors from their main...
