The MRO Blog

Back in May of 2002, I founded MRO with two colleagues to meet the evolving needs of document and disclosure management services for the healthcare industry. By developing a platform with advanced technology to provide a superior release of information (ROI) service...

MRO is proud to announce, for the sixth year in a row, being recognized by the Stevie Award group for providing exceptional service to our clients. Stevie Award for Customer Service  The Stevie Awards for Sales & Customer Service are the world’s top honors for...

Cybersecurity consists of the practices and software utilized to protect data from unauthorized access, as well as from internal vulnerabilities that put data at risk. Healthcare data has become a growing target of cyber-attacks via areas such as digital health...

​Recently I had the opportunity to present a webinar with two of my MRO colleagues, where we explored the future of technology as it relates to health information management (HIM), revenue integrity and clinical data. We discussed what is on the horizon and how to...

​As many may already be aware, commercial and third-party payers have all resumed payment integrity audits in 2021. While these audits are useful to assure compliance and proper reimbursement, they don’t always go smoothly. In fact, nearly one in four providers have a...

Despite ongoing pandemic woes, HIMSS21 attracted a community of resilient attendees, ready to collaborate and share ideas to support innovation and change in our national health ecosystem. Topics included artificial intelligence and machine learning, cybersecurity,...