by Angela Rose, MHA, RHIA, CHPS, FAHIMA | Mar 3, 2021 | Feature Articles
More than a year since the outbreak of COVID-19, virtual walk-up windows for patient and family record requests have become the new normal. Fifty percent of traditional health information management (HIM) departments’ traditional walk-up windows remain closed. As HIM...
by Diana Warner, MS, RHIA, CHPS, CPHI, FAHIMA | Feb 25, 2021 | Feature Articles
The Office of the National Coordinator (ONC) for Health IT’s information blocking final rule, part of the 21st Century Cures Act (Cures Act), goes into effect April 5, 2021. At a high level, the final rule prohibits health providers, technology vendors, health...
by Don Hardwick, Senior Vice President, Client Relations | Feb 17, 2021 | Blog
MRO is proud to begin the 2021 calendar year with two recent awards received for our commitment to superior customer experience. For the eighth year in a row, MRO is KLAS-rated #1 for Release of Information (ROI) services. Additionally, for the fifth year in a row,...
by MRO Privacy | Feb 10, 2021 | Feature Articles
Amid the pandemic and pressure to comply with new rules and regulations, hospitals and health systems are faced with unprecedented challenges. As a result, HIM professionals, who play a critical role in evolving areas such as privacy and security, release of...
by MRO Corp | Feb 8, 2021 | Blog
The current pandemic environment encourages physically distanced services as much as possible. In response, MRO saw the impact to patient medical record requests and is launching MRO Virtual Front Desk™. The Virtual Front Desk provides multiple touchless intake...
by Nicole Hoy, Content Marketing Manager | Feb 4, 2021 | Press Release
NORRISTOWN, Pa. – Feb. 4, 2021 – MRO, a leader in the secure, compliant and efficient exchange of protected health information (PHI), announced today it has been named 2021 Best in KLAS for the release of information (ROI) services market segment as part of the 2021...
by Dawn Crump, MA, CHC, SSBB | Feb 2, 2021 | Blog
Recently, I had the pleasure of presenting with my colleague Lauren Wall, RHIT, HIM Manager of Shared Services for Steward Health Care. Our presentation was the first webinar of the year for MRO, where we discussed proven methods to improve workflow, reduce costs and...
by MRO Privacy | Feb 1, 2021 | Feature Articles
In the months before a transition to a new administration, the Office for Civil Rights (OCR) released the long-awaited 2016-2017 HIPAA Audits Industry Report, offering a look at the successes and shortcomings of select covered entities (CE) and business associates...
by MRO Privacy | Jan 15, 2021 | Blog
Recently, my colleague Anthony Murray and I presented Watch List: 2021 Privacy and Security Trends as part of the MRO 2020 Webinar Series. During this presentation, we highlighted the key areas of privacy and security within health information management (HIM) that...
by MRO Privacy | Jan 11, 2021 | Feature Articles
As many anticipated, the Department of Health and Human Services (HHS) has pushed out a flurry of proposed rules in the months leading up to the Trump administration’s departure. Among them is a Notice of Proposed Rulemaking (NPRM) that would make significant changes...
