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Case Studies


Case Study: Banner Health

Case Study: Banner Health

Case Study: Banner Health Background Summary Banner Health’s large in-house release of information (ROI) operation sought guidance on how to optimize their ROI. They also recognized the need fora new technology platform to manage ROI requests. Essential priorities to...
Use Case: Audit Manager

Use Case: Audit Manager

Use Case: Audit Manager Background Summary Leverage technology to automate repetitive and duplicative tasks, ease the burden of volatile staffing levels, and drive a positive financial impact of claim monitoring and adjudication with MRO Audit Manager. With a nearly...
Use Case: Audit Manager

Case Study: Large Multi-Hospital and Clinic System

Case Study: Large Multi-Hospital and Clinic System Background Summary Based in the Northeastern United States, one of the nation’s largest multi-hospital health systems, pioneers medical frontiers with a staff dedicated to excellence in education, research and patient...
Case Study: Carilion Clinic

Case Study: Carilion Clinic

Case Study: Carilion Clinic Background Summary Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Virginia. Through a comprehensive network of eight hospitals, primary and specialty physician practices and other complementary services, the...
Case Study: Lexington Medical Center

Case Study: Lexington Medical Center

Case Study: Lexington Medical Center Background Summary Located in West Columbia, South Carolina, Lexington Medical Center (LMC) consists of one hospital and more than 70 clinics. They receive around 35,000 Release of Information (ROI) requests annually. LMC’s...
Case Study: Ochsner Health System

Case Study: Ochsner Health System

Case Study: Ochsner Health System Background Summary Ochsner Health System is southeastern Louisiana’s largest nonprofit, multi-specialty, academic healthcare delivery system. The health system is comprised of owned, managed and affiliated hospitals as well as health...