Welcome to The MRO Exchange: Connecting Healthcare Executives, your go-to podcast for staying informed in the dynamic healthcare world where MRO discusses industry trends and topics with prominent healthcare leaders.
Follow the (Medical) Record: Clinical Claim Denials with Dawn Crump
Follow the (Medical) Record: Clinical Claim Denials with Dawn Crump

On this episode, host Don Hardwick interviews Dawn Crump, senior director of revenue integrity solutions at MRO, about clinical claim denials. They discuss the billing cycle, the different types of claim denials, and the bottom-line impacts to organizations.

Follow the (Medical) Record: Rita Bowen and The Sequoia Project
Follow the (Medical) Record: Rita Bowen and The Sequoia Project

In this episode, host Don Hardwick interviews Rita Bowen, VP of Privacy, Compliance and HIM Policy at MRO, to learn more about how The Sequoia Project is aiming to identify, prioritize and collaborate on the most pressing challenges to nationwide health information sharing. Rita is currently the Treasurer on the Board of Directors for the Sequoia Project.

Follow the (Medical) Record: Cassi Birnbaum and HIM
Follow the (Medical) Record: Cassi Birnbaum and HIM

In this episode, host Don Hardwick interviews Cassi Birnbaum, Senior Enterprise Director at PeaceHealth. Cassi and Don discuss the importance of an enterprise-wide solution when it comes to medical records, and releasing those records. They also discuss best practices and what the future holds for the HIM profession.

Follow the (Medical) Record: Elliott Noble-Holt and MediCopy
Follow the (Medical) Record: Elliott Noble-Holt and MediCopy

Host Don Hardwick interviews Elliott Noble-Holt, founder and CEO of MediCopy, now an MRO Company. Elliot talks about his journey to becoming an entrepreneur and founding MediCopy, as well as summarizing his new book, Bald Bearded Boss.