Welcome to The MRO Exchange: Connecting Healthcare Executives, your go-to podcast for staying informed in the dynamic healthcare world where MRO discusses industry trends and topics with prominent healthcare leaders.
Follow the (Medical) Record: History of the Medical Record with Allison Kozee
Follow the (Medical) Record: NPRM Update with Rita Bowen

On this episode, host Don Hardwick interviews show-regular, Rita Bowen, MRO’s privacy expert. They discuss HIPAA’s Notice of Proposed Rule Making, that has resurfaced in recent weeks, starting up conversations around patient privacy once again.

Follow the (Medical) Record: Leadership with Jason Brown Part 2
Follow the (Medical) Record: Leadership with Jason Brown Part 2

On this episode, host Don Hardwick interviews Jason Brown, CEO of MRO, once again. In this follow up episode, Don and Jason discuss MRO, including clinical data workflows to empower healthcare, provider/payer relationships, and value-based care.

Follow the (Medical) Record: Leadership with Jason Brown Part 2
Follow the (Medical) Record: Clinical Claim Denials with Dawn Crump

On this episode, host Don Hardwick interviews Dawn Crump, senior director of revenue integrity solutions at MRO, about clinical claim denials. They discuss the billing cycle, the different types of claim denials, and the bottom-line impacts to organizations.

Follow the (Medical) Record: Leadership with Jason Brown Part 2
Follow the (Medical) Record: Rita Bowen and The Sequoia Project

In this episode, host Don Hardwick interviews Rita Bowen, VP of Privacy, Compliance and HIM Policy at MRO, to learn more about how The Sequoia Project is aiming to identify, prioritize and collaborate on the most pressing challenges to nationwide health information sharing. Rita is currently the Treasurer on the Board of Directors for the Sequoia Project.

Follow the (Medical) Record: Leadership with Jason Brown Part 2
Follow the (Medical) Record: Cassi Birnbaum and HIM

In this episode, host Don Hardwick interviews Cassi Birnbaum, Senior Enterprise Director at PeaceHealth. Cassi and Don discuss the importance of an enterprise-wide solution when it comes to medical records, and releasing those records. They also discuss best practices and what the future holds for the HIM profession.

Follow the (Medical) Record: Leadership with Jason Brown Part 2
Follow the (Medical) Record: Elliott Noble-Holt and MediCopy

Host Don Hardwick interviews Elliott Noble-Holt, founder and CEO of MediCopy, now an MRO Company. Elliot talks about his journey to becoming an entrepreneur and founding MediCopy, as well as summarizing his new book, Bald Bearded Boss.

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