The MRO Exchange: Connecting Healthcare Executives

On this episode, host Don Hardwick interviews Jason Brown, CEO of MRO. They discuss Jason’s background, how his experiences lead to leadership, and a look back at his first year as CEO of MRO.

On this episode, host Don Hardwick interviews Dawn Crump, senior director of revenue integrity solutions at MRO, about clinical claim denials. They discuss the billing cycle, the different types of claim denials, and the bottom-line impacts to organizations.

Host Don Hardwick interviews HIM experts Angela Rose and Rita Bowen live from the AHIMA 2022 National Convention. Angela and Rita share insights on what they’re hearing during sessions at AHIMA, focusing on the hottest topics in the HIM industry.

In this episode, host Don Hardwick interviews Steve Hynes, President of Provider Solutions for MRO. They discuss general healthcare industry trends, changes, and how things have evolved over the last 20 years.

In this episode, host Don Hardwick interviews Rita Bowen, VP of Privacy, Compliance and HIM Policy at MRO, to learn more about how The Sequoia Project is aiming to identify, prioritize and collaborate on the most pressing challenges to nationwide health information sharing. Rita is currently the Treasurer on the Board of Directors for the Sequoia Project.

In this episode, host Don Hardwick interviews Cassi Birnbaum, Senior Enterprise Director at PeaceHealth. Cassi and Don discuss the importance of an enterprise-wide solution when it comes to medical records, and releasing those records. They also discuss best practices and what the future holds for the HIM profession.

In this episode, we hear from host Don Hardwick, but this time as a guest on the Tate Chronicles, a Healthcare NOW Radio show revolved around healthcare technology. Don and Jim discuss release of information.

Host Don Hardwick interviews Moira Washington, Vice President of Disclosure Management Operations at MRO regarding change management. Specifically they explore managing a remote workforce in a healthcare environment.

Host Don Hardwick interviews Elliott Noble-Holt, founder and CEO of MediCopy, now an MRO Company. Elliot talks about his journey to becoming an entrepreneur and founding MediCopy, as well as summarizing his new book, Bald Bearded Boss.

In this episode, host Don Hardwick interviews Dawn Crump, Senior Director Revenue Cycle Solutions at MRO about healthcare claim denials, and strategies for properly managing audits and denials within a health system setting.

In this episode, host Don Hardwick interviews Rita Bowen once again about the CURES Act, interoperability, and what lies ahead in 2022.

In this episode, host Don Hardwick interviews Beth Friedman, senior partner at FINN Partners about the rise of data aggregation, its risks, and what HIM professionals should consider in the year ahead.