Bracing for potential records request change in the Privacy Rule
Covered entities (CEs) that have flirted with the 30-day mark for response time with patient requests for access to or copies of their protected health information (PHI) should take notice: they may need to get better. Two times better, that is. The Department of...
Leading a Release of Information Business During Extraordinary Times
When the impact of the pandemic upended the status quo in March 2020, health systems and organizations needed to completely change their operations and adopt a remote environment almost overnight. As a result, release of information (ROI) had to move employees out of...
Could HIPAA Changes Weaken Patient Privacy?
Proposed changes to the HIPAA Privacy Rule could weaken patient data privacy protections, say Rita Bowen and Zachary Perry of the Association of Health Information Outsourcing Services. A notice of proposed rulemaking from the Department of Health and Human Services...
How to Implement and Support a Virtual Front Desk
More than a year since the outbreak of COVID-19, virtual walk-up windows for patient and family record requests have become the new normal. Fifty percent of traditional health information management (HIM) departments’ traditional walk-up windows remain closed. As HIM...