How to Implement and Support a Virtual Front Desk
More than a year since the outbreak of COVID-19, virtual walk-up windows for patient and family record requests have become the new normal. Fifty percent of traditional health information management (HIM) departments’ traditional walk-up windows remain closed. As HIM...
Understanding the Eight Exceptions to Information Blocking
The Office of the National Coordinator (ONC) for Health IT’s information blocking final rule, part of the 21st Century Cures Act (Cures Act), goes into effect April 5, 2021. At a high level, the final rule prohibits health providers, technology vendors, health...
HIPAA Challenges: Keep Pace With Disclosure Management Changes
Amid the pandemic and pressure to comply with new rules and regulations, hospitals and health systems are faced with unprecedented challenges. As a result, HIM professionals, who play a critical role in evolving areas such as privacy and security, release of...
HIPAA Audit Report Highlights the Need to Improve Patient Access
In the months before a transition to a new administration, the Office for Civil Rights (OCR) released the long-awaited 2016-2017 HIPAA Audits Industry Report, offering a look at the successes and shortcomings of select covered entities (CE) and business associates...