The MRO Exchange: Connecting Healthcare Executives

In this episode, host Don Hardwick interviews Cassi Birnbaum, Senior Enterprise Director at PeaceHealth. Cassi and Don discuss the importance of an enterprise-wide solution when it comes to medical records, and releasing those records. They also discuss best practices and what the future holds for the HIM profession.

In this episode, we hear from host Don Hardwick, but this time as a guest on the Tate Chronicles, a Healthcare NOW Radio show revolved around healthcare technology. Don and Jim discuss release of information.

Host Don Hardwick interviews Moira Washington, Vice President of Disclosure Management Operations at MRO regarding change management. Specifically they explore managing a remote workforce in a healthcare environment.

Host Don Hardwick interviews Elliott Noble-Holt, founder and CEO of MediCopy, now an MRO Company. Elliot talks about his journey to becoming an entrepreneur and founding MediCopy, as well as summarizing his new book, Bald Bearded Boss.

In this episode, host Don Hardwick interviews Dawn Crump, Senior Director Revenue Cycle Solutions at MRO about healthcare claim denials, and strategies for properly managing audits and denials within a health system setting.

In this episode, host Don Hardwick interviews Rita Bowen once again about the CURES Act, interoperability, and what lies ahead in 2022.

In this episode, host Don Hardwick interviews Beth Friedman, senior partner at FINN Partners about the rise of data aggregation, its risks, and what HIM professionals should consider in the year ahead.

In this episode, Greg Ford joins host Don Hardwick to discuss the riding tide of payer audit requests and how health systems are addressing these requests.

In this episode, Sherine Koshy joins host Don Hardwick as they discuss her health information management journey to an enterprise-wide solution for release of information.

In this episode, Lauren Wall from Steward Health Care joins host Don Hardwick as they discuss how collaboration between the business office and health information management can create efficiencies and revenue savings.

In this episode, Rita Bowen joins host Don Hardwick once again to discuss the increasing OCR penalties regarding patient access. 

In this episode, host Don Hardwick interviews his colleague, Lisa Disalvo, chief product officer at MRO, about innovative technology to enhance the patient experience.