Dallas-based health system selects customizable software as standalone tracking and reporting application to manage payer audit processes
KING OF PRUSSIA, Pa. – November 17, 2009 – MRO Corp., a leading provider of electronic release-of-information (ROI), document management and audit tracking solutions for healthcare providers, today announced a contract with Parkland Health & Hospital System (Dallas, Texas) to provide the public academic health system with Audit Tracker Online, a payer audit management program which allows healthcare providers complete managerial oversight and reporting capabilities for all incoming audit requests and denials.
Through this agreement, Parkland will increase the efficiency of data entry, coordinate audit and denials processing workflow, while facilitating the capture of requested documentation and auditor-related correspondence. The customizable software will allow the facility to manage patient information, workflow, correspondence, audit determinations and the various stages of each appeals process in one central, secure location.
Parkland is the public hospital system of Dallas County, with 672 beds, a Level I trauma center, a Level III neonatal intensive care unit and the second largest civilian burn center in the U.S. In addition to tracking all aspects of audit processes, the hospital system will use the application’s full reporting capabilities to create detailed trend and error analyses in an effort to enhance the claims process and improve clinical and financial information.
“With regulations evolving and economic contexts changing, forward-thinking health systems such as Parkland are realizing that it’s not simply RAC audits that are a financial priority. Private payers, quality improvement organizations and other Medicare- and Medicaid-based audits are ramping up enhanced audit procedures more than ever,” said John Walton, vice president of sales and marketing, MRO. “The ability to offer a customizable solution that can work integrated with our release-of-information technology or as a standalone module is just one of the notions that demonstrates the inherent flexibility we provide.”
About MRO Corp.
MRO is a leading provider of shared-service, release-of-information (ROI), document management and audit tracking solutions for healthcare providers. By continually enhancing its proprietary technology and utilizing the latest in software and document capture systems, MRO provides simple, effective, and affordable ROI and audit tracking solutions that integrate with daily workflow processes for both paper-based and electronic record systems. For additional information, visit www.mrocorp.com.
About Parkland Health & Hospital System
Parkland Health & Hospital System is one of the largest public hospital systems in the country with 672 operating beds and more than 8,000 employees. Services include a Level I Trauma Center, the second largest civilian burn center in the U.S. and a Level III Neonatal Intensive Care Unit. The system also includes 20 community-based clinics, 11 school-based clinics and numerous outreach and education programs. For more information, visit www.parklandhospital.com.
Becky McLaughlin, MRO, (610) 994-7500, ext. 353