While audits are an important part of the revenue cycle, providers need a way to clearly communicate with payers, identify and track at-risk post-payment revenue, and address inefficiencies in workflows.
Audit Manager enables hospitals to respond quickly to audit requests and seamlessly manage those audits through to resolution. With it’s powerful reporting and management features, Audit Manager makes it possible to stay on top of even the heaviest audit workloads, while supporting continuous quality improvement.
Use an all-in-one payer audit management system
Log and track all audits in a single system that simplifies information sharing and collaboration among authorized users. Manage pre-bill and post-bill audits from government and commercial payers for all parts of a healthcare system. Your ability to enter and update multiple audits at one time substantially reduces data entry time and errors.
Save time through automation
Audit Manager can securely share information with other systems and stakeholders. Our audit document delivery feature (including esMD) instantly transmits charts, discussions, and appeal filings to Medicare, Medicaid and commercial auditors, preventing file loss and delivery delay. We can also retrieve audit request letters from Medicare and other auditors electronically (including through eMDR), automating audit entry while avoiding lost or delayed letters. These features save time and costs and can expedite audit resolution and recovery by weeks. Audit Manager can also extract information from paper audit request letters to create and update audits. Built-in workflow automatically assigns and monitors tasks, while email reminders, task queues, and other tools help ensure deadlines are met by moving work toward timely completion. Online templates make it easy to create powerful appeal letters, improving favorable appeal outcomes.
Access robust business intelligence and reporting
Dozens of ready-to-run reports offer real-time insights about productivity, aging, finance, workflow, risks, costs, and other topics. Executive scorecards and dashboards offer high-level overviews, and their one-click drill down capability allows users to see details immediately. By making it easy to identify risks and mitigate costs, Audit Manager helps maximize recoveries while helping you prevent future audits.