Background Summary
Banner Health’s large in-house release of information (ROI) operation sought guidance on how to optimize their ROI. They also recognized the need for a new technology platform to manage ROI requests. Essential priorities to meet this need included increased security and compliance, risk mitigation, comprehensive technology, support services, and the ability to protect their organization with a trusted partner.
Banner’s leadership including HIM, Privacy, Legal, IT and Compliance selected MRO’s Exchange Manager cloud-based solution as an integral part of their strategy to optimize ROI operations. Exchange Manager enables healthcare organizations to efficiently manage the release of information process across their enterprise. It was chosen due to the comprehensive technology, support services and KLAS rankings.
