From Audit Response to Revenue Integrity

2,000+

Hospitals supported

CMS - Centers for Medicare & Medicaid Services

Participating eMDR/esMD Vendor

One System. Every Layer of Revenue Integrity.

Our revenue integrity solution provides expert support and intelligent automation at every step.

Monitor

Identify billing and compliance risks before auditors do. Continuous monitoring of facility and physician billing against CMS benchmarks and specialty norms.

Respond

Manage every inbound audit, denial, and documentation request in one place. Automated workflows, payer connectivity, and deadline tracking so nothing falls through the cracks.

Recover

Turn denied claims into recovered revenue. MRO evaluates every denial, and builds the right appeal so your team focuses on care, not paperwork.

We run reports and look to see if a region/procedure is struggling with denials. Then we work on concrete process changes to operations. We are now more efficient using reporting to create corrective action plans.

—Compliance Assistant VP

Proven Results. Measurable Returns.

$187k

Annual Savings

Average 500-bed hospital

300%

ROI over 3 years

3.5-month payback period

80%

Reduction in Time

for processing per audit workflow

1 FTE

Redeployed

per 2,000 audits

Built for Revenue Cycle & Compliance Teams

Audit Manager automates the intake, routing, documentation, and submission process, so your team spends time on decisions, not data entry.

98%

time reduction

Automated Audit Workflows

Electronic intake, auto-populated templates, and batch processing eliminate manual work from audit day one.

70%

faster processing

Clinical Denial Intelligence

Track denial patterns, prioritize the appeals worth fighting, and drive corrective action before the same denials recur.

15%

reduction in A/R days

Seamless Payer Connectivity

Direct integrations with payer portals through our release of information solution. Respond to pre-payment audits in days, not weeks.

Enterprise-Wide Visibility

Centralized views show every open audit, every dollar at risk, every deadline — across your entire organization.

Everything You Need in One Platform

  • eMDR/esMD electronic receipt
  • 835/837 claim data ingestion
  • Auto-populated appeal templates
  • Batch processing

Appeal the Right Denials

Most teams don’t have the bandwidth to pursue every denial that’s worth fighting. The result is real revenue left on the table, every month.

MRO’s Clinical Appeals solution changes that equation. We evaluate your denials, identify the strongest cases, build the appeal, and manage the submission back to the payer. Your team reviews and approves.

Over

50%

of all denied claims are overturned on appeal.

Our clinical experts
are supported by Collaborative Intelligence

Our system scores denials at scale and surfaces the strongest arguments — so every decision is fast, informed, and backed by data.

What MRO Does

  • Evaluate every denial for appeal strength
  • Build the clinical and administrative case for recommended appeals
  • Draft appeal letters through a blend of AI and human expertise.
  • Submit directly to the payer
  • Track outcomes and recovery across all active cases

What You Get

  • More recovered revenue with less team effort
  • Faster turnaround on every appeal in the queue
  • Full transparency and control — nothing submitted without your approval
  • Denial pattern data that feeds back into your prevention strategy
  • One partner for the full cycle: audit response and appeals, together