When medical practices delay tackling release of information requests, compliance requirements or reporting deadlines, the consequences can pile up fast — from frustrated patients to costly audits.
That’s why experts say practice administrators must move beyond reaction mode and take a proactive role in managing health information. In an interview with Physicians Practice, MRO Senior Regional Director of Sales, Melissa Hibbert, outlined how outsourcing routine but high-stakes tasks such as records requests and patient form completion can reduce administrative strain, protect against compliance risks and give administrators the time and tools to lead strategically.