Physician practices face more administrative and patient care demands than ever before. MRO can relieve some of that burden by assuming partial or complete responsibility for Release of Information (ROI) requests, while delivering complete visibility and control through transparent reporting tools. With MRO’s team of experts handling the most demanding aspects of the record request fulfillment process, practices can be confident that their Protected Health Information (PHI) disclosure process is secure and compliant, allowing them to focus their time and energy on other priorities.
MRO provides practices with responsive and thorough customer service and flexibility required in today’s busy practice environment. Our dedicated user support and requester-correspondence teams enable high levels of requester and patient satisfaction. The results are enhanced ROI turnarounds, more accurate billing and accelerated cash flow for practices.
Find out how Lehigh Valley Physician Group was able to centralize and streamline PHI disclosure processes across 110 physician practices to improve efficiency, compliance and patient satisfaction using MRO’s ROI Online®.