NORRISTOWN, Pa. – January 30, 2018 – MRO, a leader in the secure, compliant and efficient exchange of protected health information (PHI), announced today it has been named 2018 Category Leader for the release of information (ROI) services market segment as part of the 2018 Best in KLAS: Software & Services report.

KLAS researchers collect feedback from thousands of healthcare providers each year to offer an honest, accurate and impartial overview of vendor performance in the industry. The Category Leader designation is awarded to the software and services vendor/solutions that have outperformed others in their respective fields. It is based entirely on provider feedback.

As the 2018 Category Leader, MRO was rated No. 1 for ROI with an overall performance score of 92.2 out of 100. KLAS scores are weighted in the following key areas—sales and contracting, implementation and training, service and support, and general and overall services.

A sample of healthcare providers using MRO’s ROI Online® solution evaluated the PHI disclosure management company. ROI Online is a cloud-based solution that empowers healthcare organizations to standardize PHI disclosure processes, mitigate risk, and enhance customer service, efficiency and compliance across healthcare enterprises. Technology features of ROI Online include IdentiScan®, a record integrity application that prevents the release of comingled records, and MROeLink®, which enables integrations with EMR ROI modules.

“Over the last year, more large health systems have selected MRO as their preferred partner for mastering the complexities of PHI disclosure management across their healthcare enterprises,” said Stephen Hynes, CEO for MRO. “We are proud of MRO’s consistently high KLAS performance score, which we believe affirms high levels of client satisfaction among our growing and diverse client base.”

To review MRO’s KLAS performance data and read comments from MRO clients, please visit

About MRO

MRO, the KLAS-rated #1 provider of release of information (ROI) solutions since 2013, empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient exchange of Protected Health Information (PHI). In addition to ROI, MRO’s suite of PHI disclosure management solutions is comprised of government and commercial payer audit management and accounting of disclosures services and technologies. MRO’s technology-driven services reduce the risk of improper disclosure of PHI, ensure unmatched accuracy and enhance turnaround times. To learn more, visit

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit