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Henry Ford Health System Selects ROI Online from Medical Records Online

by Feb 12, 2007

KING OF PRUSSIA, Pa. – February 12, 2007 – Medical Records Online (MRO), the market leader of in-house, release-of-information (ROI) solutions for healthcare providers, announced an agreement to provide ROI processing services to Henry Ford Health System. Under this agreement, the Detroit-based health system will incorporate MRO’s ROI Online® technology with its existing electronic medical record system. The new workflow enables the organization to bring its ROI process in-house and partner with MRO to provide the back-office fulfillment functions.


“This agreement enables our organization to improve our operational processes and generate significant revenue without adding staff,” said Karen Schmidt, director of medical record services for Henry Ford Health System. “The move from a copy service to a release-of-information service allows the HIM department to leverage the electronic medical record and enhance customer service. The transition to MRO’s ROI Online has been very smooth and MRO has done an excellent job of helping us manage that process. Combined with MRO’s ability to integrate their workflow with our EMR system makes this a no-brainer.”


“We are very proud to partner with a leading organization like Henry Ford Health System,” said Stephen Hynes, vice president of sales and marketing for MRO. “Healthcare organizations are investing tremendous resources in electronic medical records systems and many requesters are requiring electronic delivery of requested records. These changes are transforming the ROI industry and the ability to link these two parties for a true end-to-end electronic release process is the future of our business.”


2018 update: For more current information Henry Ford Health System’s partnership with MRO, read our blog and watch the video.


About Medical Records Online

Medical Records Online is the market leader of in-house, release-of-information (ROI) solutions for healthcare providers. By utilizing the latest in software and document capture systems, MRO provides simple, effective, and affordable ROI solutions that integrate with daily workflow processes for both paper-based and electronic record systems. For additional information, visit MRO on the Web at


About Henry Ford Health System

Henry Ford Health System, one of the country’s largest health care systems, integrates primary and specialty care with research and education. It includes the 900-member Henry Ford Medical Group, five owned hospitals, the 572,000-member Health Alliance Plan, 25 primary care centers and many other health-related entities located throughout southeastern Michigan. More about Henry Ford Health System go to: