ROI Online^®, Powered by Secure HRI

A transparent, highly efficient, ROI management solution, reinforced by proven workflow best practices, consistent policy enforcement and quality assurance checks and balances.

ROI Online, Powered by Secure HRI
Implemented enterprise wide, ROI Online provides a transparent, highly efficient, ROI management solution, bolstered by proven workflow best practices, consistent policy enforcement and Quality Assurance (QA) checks and balances. ROI Online is a cloud-based solution enabling healthcare organizations to efficiently manage the Release of Information (ROI) process across their enterprise. Our innovative PHI exchange technology helps to drive compliance, standardize PHI disclosure processes, increase policy enforcement, decrease turnaround time, improve customer service and easily document all disclosures.

Secure Health Records Interchange (Secure HRI)
MRO’s proprietary health record interchange automation system, securely powers ROI Online, through automated workflow solutions. MRO’s Secure HRI provides a higher level of interoperability, and safer, more compliant electronic PHI processing. Strategically deployed application processing interfaces (APIs), robotic process automation (RPA), health level 7 (HL7), and BOT technologies are woven throughout the four main areas of medical record workflows.

Secure HRI deploys unattended process automations to eliminate manual entry, where possible, saving time and driving efficiency. Transport of medical records and patient details via electronic mean quicker, more secure and audited data. BOT technology, like that used by MRO’s IdentiScan®, drastically improves workflow efficiency by electronically scanning records and prioritizing those pages that need manual confirmation of accuracy.

IdentiScan®
Embedded within ROI Online, IdentiScan is MRO’s patented, proprietary optical character recognition (OCR) verification technology that examines each page in a medical record request for patient-identifying information before PHI is released to assist in processing requests. The dedicated Disclosure Integrity team, along with IdentiScan, are just one of many quality assurance steps MRO takes throughout the workflow to ensure the right records are released to the right requester.