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Release of Information


Release of Information Software

Improper disclosure of Protected Health Information (PHI) is costly to an organization’s bottom line as well as its reputation. MRO mitigates risk by incorporating multiple Quality Assurance checks into our Release of Information software. With MRO’s Release of Information workflow you receive both highly trained professionals and optical character recognition (OCR) verification technology that is embedded in the ROI Online® platform.

Mitigate the risk of improper disclosure of PHI, ensure unmatched accuracy and reduce turnaround times with MRO’s release of information software:

ROI Online®
ROI Online is a cloud-based solution enabling healthcare organizations to efficiently manage the ROI process across the enterprise. Learn more…

Identiscan is optical character recognition (OCR) verification technology that examines medical records for patient-identifying information to ensure accuracy and prevent the release of comingled records. Learn more…

MROeLink is a suite of interfaces, including an integration with the Epic ROI module, that streamlines the ROI process for improved efficiency and reduced errors. Learn more…

MRO’s PHI disclosure management platform ROI Online is HITRUST CSF® Certified.

ROI Online has earned HITRUST CSF Certified status for information security.

The certified status demonstrates that ROI Online has met key regulations and industry-defined requirements and is appropriately managing risk.

We are proud that our technology is one of the first release of information platforms to achieve certified status, demonstrating our commitment to information security.

Anthony Murray

ISSO, Vice President of Information Technology, MRO

MRO’s Release of Information Software in Action – Three Case Studies

Ochsner Health System
By transitioning to MRO’s ROI Online solution, Ochsner Health System has been able to achieve standardization and centralization across its 29 owned, managed and affiliated hospitals and more than 60 health centers. Learn how ROI Online delivered enterprise-wide disclosure management »

Lexington Medical Center
Lexington Medical Center (LMC) wanted to standardize the workflow for ROI and widen the scope of the HIM department to encompass both inpatient and outpatient requests. Learn how MRO’s ROI Online and an Epic integration through MROeLink® eliminated dual logging and cut ROI processing times in half »

Lancaster General Health
By transitioning to MRO’s ROI Online solution, LG Health/Penn Medicine has been able to address its evolving challenges, including a need to fully integrate its ROI solution with the ROI module in Epic. Learn how MRO’s integration between its Release of Information software and Epic automates multiple workflow steps and avoid time-consuming dual-logging of ROI requests »