"The MRO system has streamlined our ROI process and the volume of inbound requestor calls has dropped significantly since we started with MRO. Many of our requests can be fulfilled without scanning the paper chart because the MRO system can import electronic documents directly into the release workflow, such as previously scanned records or reports stored in our Clinical Information System. MRO has also been able to provide customized reporting and tracking features for our department."
Nancy Walborn, RHIA - Director of Health Information Management Atlantic City Medical Center

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