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Requester/Payer Relations and Receivables Administration

People

Requester/ Payer Relations and Receivables Administration

MRO’s Requester/ Payer Relations and Receivables Administration team ensures our Release of Information (ROI) clients are in compliance with current statutory rates for medical records, negotiates rates for large request projects, works closely with government and commercial auditors, and heads up the Requester Integration Strategy, which focuses on high volume requesters to ensure the streamlined fulfillment of record transfers.

The Requester/ Payer Relations and Receivables Administration team provides the following services:

  • Communicating with government and commercial auditors and third parties on behalf of clients.
  • Conducting analyses to determine appropriate rates.
  • Negotiating audit fees and written contracts.
  • Establishing SFTP connections for high volume requesters.
  • Updating statutory rates and fees for accurate invoicing when adjusted by states.
  • Establishing ACH payment for high volume requesters.