Record Requests610-994-7500




MRO offers a suite of interfaces between our Release of Information (ROI) solution, ROI Online®, and a healthcare organization’s information technology systems to enhance ROI workflows through automation.

These interfaces, collectively known as MROeLink, improve efficiency and reduce errors:

  • Patient Lookup: Enables health information management (HIM) staff to electronically access patient identifiers, demographics and encounter history directly within the MRO ROI Online platform, eliminating the need for copying or retyping information.
  • Medical Records Intake: Moves patient records from the hospital network into the ROI Online system, streamlining the export process, bypassing EMR print server delays and minimizing the need to repeatedly switch between systems.
  • Epic Release Module Synchronization: Automatically synchronizes requester information and delivery status between ROI Online and Epic’s release module.
  • Request Documentation Archiving: Sends ROI request documentation, such as cover letters and patient authorizations, to the hospital’s enterprise document management (EDM) system, so that the hospital can retain a copy without having to scan the documentation into two systems.