MRO Upgrades Audit Tracking and Reporting Software
AudiTrends™ Online offers new reports, detailed trend analyses and esMD RAC delivery capability to healthcare providers
AudiTrends Online expands the functionalities of traditional recovery audit contractor (RAC) software to allow healthcare providers to manage incoming medical record requests for all types of payer audits; these include private payers, quality improvement organizations and other Medicare- and Medicaid-based audits from initial medical records requests through stages of appeals and payment resolutions. The customizable software manages patient information, workflow, correspondence, audit determinations, various stages of appeals processes, deadlines and documents in one central and secure location.
“The tracking and reporting of commercial audit processes of any type can be configured in AudiTrends Online,” said Mike Rodgers, MRO’s director of product management. “Based on our research and observations of current trends, we believe that the number of healthcare facility audits will continue to rise, and we anticipate new audit types to continue to surface. As the needs of our clients change, we will continue to update our software accordingly.”
In addition to tracking all aspects of audit processes, AudiTrends Online creates detailed reports and trend analyses to identify the areas in which providers can improve their claims processes and, in turn, avoid future audits. The latest modifications to the AudiTrends Online software include updated Batch, Error Analysis and “Won/Lost” reports that provide clients with more detailed descriptions of their audit results. In addition to the new report capabilities, the recent integration of updated reporting software greatly improves the aesthetics and decipherability of all existing reports.
“It’s important to mention that in addition to offering updated reporting features, we have also improved our delivery methods of medical records to esMD-approved auditors by providing clients with the ability to electronically submit records via our gateway to the National Health Information Network (NHIN),” said Rodgers. “MRO currently submits more records to RAC auditors via esMD than any other company in the country, and we’re pleased to be able to offer our clients the benefits of improved cost savings, security and delivery times.”
AudiTrends Online can be integrated with MRO’s release-of-information software ROI Online® or deployed as a stand-alone product for facilities not currently using the ROI management software.
About MRO Corp.
MRO, a leader in disclosure management solutions for healthcare organizations, provides electronic release-of-information (ROI), payer audit compliance and tracking, accounting of disclosures (AOD) and document management services. MRO’s disclosure management applications and services can be deployed as a common tracking platform across the healthcare entity, spanning HIM, radiology, the business office, outpatient clinics and a number of other departments. Through a proprietary disclosure management platform and market-specific expertise, MRO facilitates the secure exchange of Protected Health Information (PHI) between the healthcare provider and third-party requesters. MRO partners closely with their customers, enabling facilities to achieve a higher level of compliance oversight, mitigate risk, enhance the revenue cycle, improve customer service, and assume more control over the disclosure management process. For additional information, visit www.mrocorp.com.
Press contact information:
Becky McLaughlin, MRO, (610) 994-7500, ext. 353