MRO Named Category Leader in 2014 Best in KLAS Report for the Release of Information Services Market
Company receives the highest score among KLAS-rated vendors in ROI market for second consecutive year
Every year, KLAS researchers collect feedback from thousands of healthcare providers to provide an honest, accurate and impartial overview of vendor performance in the industry. The Category Leader award is given to the software and services vendor/solutions that have outperformed all others in their specific field. It is entirely based on provider feedback.
As the 2014 Category Leader, MRO was rated No. 1 for ROI by its clients with an overall performance score of 87.9 out of 100 — the highest score among KLAS-rated vendors in that market segment. KLAS scores are weighted in the following key areas: sales and contracting; implementation and training; service and support; and general and overall services.
MRO was evaluated by a sample of healthcare providers using ROI Online®, a protected health information (PHI) disclosure management platform. MRO’s ROI Online is a web-based solution that empowers healthcare organizations to standardize PHI disclosure processes and improve compliance, processes and efficiencies.
“We are proud to know that MRO’s clients have expressed their continued satisfaction with our services and have rated us ‘the best’ at what we do – for the second year in a row,” said Steve Hynes, MRO’s CEO. “This designation is especially meaningful to us this year, knowing KLAS asserted extra effort in evaluating ROI vendors in 2014 to provide a more complete and accurate evaluation of the marketplace.”
To review MRO’s KLAS performance data and read comments from their customers, please visit www.klasresearch.com.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at www.twitter.com/KLASResearch.
MRO, a leader in disclosure management and health information exchange, provides technology-driven solutions that ensure the secure, compliant and efficient exchange of protected health information (PHI). The company’s solutions include release of information (ROI), payer audit compliance and tracking, and accounting of disclosures. MRO additionally offers services and applications that support meaningful use attestation and health information exchange. MRO’s solutions can be used as a common platform across a healthcare enterprise to standardize disclosure policies and drive system-wide security and compliance. To learn more, visit www.mrocorp.com.