Vice President, Client and Requester Services
In his role as Vice President of Client and Requester Services, Reilly is responsible for overseeing MRO’s client support, requester services, remote services and distribution center teams. His leadership experience includes managing large call centers, account management teams, billing and financial services operations, contracts administration and vendor relationships with a focus on process improvement, staff development, and operational efficiencies that enhance client satisfaction. Prior to his career with MRO, Reilly worked in the insurance/healthcare, financial services and information management industries for companies such as United Healthcare, Iron Mountain and NCO. He received his A.S. from Ursinus College.