Mariela Twiggs, MS, RHIA, CHP, FAHIMA, CDIA+
Senior Director, Motivation and Development
In her role as Senior Director of Motivation and Development, Twiggs leads MRO’s internal motivational efforts and manages MRO Academy, a rigorous and required online educational and testing platform for all employees, which is comprehensive and current with external developments and regulations. Prior to joining MRO, she was CEO of MTT Enterprises, LLC, a Release of Information business. Previously, she worked as a Health Information Management (HIM) Director. Twiggs is the past president of the Association of Health Information Outsourcing Services (AHIOS), Louisiana Health Information Management Association (LHIMA) and Greater New Orleans Health Information Management (GNOHIMA); a fellow of the American Health Information Management Association (AHIMA); recipient of LHIMA’s Distinguished Member & Career Achievement Awards; past treasurer of LHIMA and GNOHIMA; and serves on the advisory board of the Delgado Community College Health Information Technology Program. Twiggs holds a B.S. in Medical Record Administration and a Master’s Degree in Health Care Administration. She is also certified in healthcare privacy (CHP) and is a Certified Document Imaging Architect (CDIA+) with expertise in electronic document management.