Background Summary

Serving the Lehigh Valley, Pennsylvania region for more than 20 years, Lehigh Valley Physician Group (LVPG), part of the Lehigh Valley Health Network (LVHN), includes more than 1,000 providers at approximately 160 practice locations.

LVHN is a long-time client of MRO’s Release of Information (ROI) shared services, and in 2013, LVPG partnered with MRO to streamline processes and efficiencies across the growing physician group, adopting a centralized on-site staffed model. With this new model in place, LVPG has experienced major improvements including reduced turnaround times for requests, increased productivity from their physician practice staff members and additional savings.

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