MRO’s Kim Charland, BA, RHIT, CCS, Director of Revenue Cycle Services, is featured in a video interview at the 2018 Annual HFMA Conference.

At the HFMA Annual Conference, Healthcare Scene had a chance to talk with Kim Charland, BA, RHIT, CCS, Director of Revenue Cycle Services at MRO, about the challenges that healthcare business offices face when it comes to processing requests for medical records from payers. This is an important topic that many healthcare organizations don’t address when it comes to HIPAA and ROI (Release of Information).