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In an article published in For The Record magazine, MRO’s Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB, Vice President of Privacy, Compliance and HIM Policy and Anthony Murray, CISSP, Vice President of Information Technology discuss the importance of having a well-honed cyber response plan.

Cyber attacks pose a clear and present danger for today’s health care stakeholders. In fact, the threat is so mainstream that many industry professionals suggest the question is no longer whether an attack will occur but when.

On an organizational level, response plans provide the foundation for an effective defense and mitigation strategy. Sharecare’s Jim Bailey, president of the company’s health data services business unit, says that although organizations of every size and industry are under a constant barrage of cyber attacks, “In the event that one of these is successful at breaching your defenses, a cyber response plan, or incident response plan as we call it, can drastically impact the outcome of the attack. The complexity of systems, networks, and applications can be difficult and time consuming to properly inspect and recover from a cyber incident.”


Bowen is an established author and speaker on healthcare privacy and security. She is an active member of the American Health Information Management Association (AHIMA), having served as its President and Board Chair, as a member of the Board of Directors and of the Council on Certification, and currently sits on the AHIMA Foundation Board of Directors. In her role at MRO, Bowen works with clients to ensure HIM policies and procedures are to code. Additionally, Bowen serves as the company’s Privacy and Compliance Officer (CPO).

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