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In this AHIMA wrap-up article, MRO and Yale New Haven Health are mentioned for their joint presentation given at AHIMA.

The American Health Information Management Association (AHIMA) held its 90th annual convention and exhibit last week in Miami, Florida. Amid humidity, convention center construction and political banter, attendees found common ground on two important revenue cycle issues: operational performance and payer denials.

Keynote presenters Karl Rove and Donna Brazile shared a refreshingly balanced and humorous exchange about today’s political climate as attendees sharpened their knowledge on such important topics as privacy, cybersecurity, information governance, coding and data-driven advances in healthcare.

Underlying all the futuristic conversations and advanced technology sessions, one fact continued to ring true: HIM leaders are perpetually pushed to do more work with fewer resources. This reality pushed operational performance to the forefront of attendees’ focus and convention priority lists.


Bowen is an established author and speaker on healthcare privacy and security. She is an active member of the American Health Information Management Association (AHIMA), having served as its President and Board Chair, as a member of the Board of Directors and of the Council on Certification, and currently sits on the AHIMA Foundation Board of Directors. In her role at MRO, Bowen works with clients to ensure HIM policies and procedures are to code. Additionally, Bowen serves as the company’s Privacy and Compliance Officer (CPO).

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