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HIM’s role in court ruling on patient-directed requests

by | May 27, 2020 | Feature Articles

Resource case article

​HIM’s role in court ruling on patient-directed requests

May 2020 

Revenue Cycle Advisors 

by Rita Bowen

Over the past four years, HIM professionals, in-house attorneys, and compliance officers have struggled to mitigate issues associated with patient-directed requests (PDR) from attorneys and record retrieval companies (RRC) related to the limited fees applicable to patient access requests.

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Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB

Bowen is an established author and speaker on healthcare privacy and security. She is an active member of the American Health Information Management Association (AHIMA), having served as its President and Board Chair, as a member of the Board of Directors and of the Council on Certification, and currently sits on the AHIMA Foundation Board of Directors. In her role at MRO, Bowen works with clients to ensure HIM policies and procedures are to code. Additionally, Bowen serves as the company’s Privacy and Compliance Officer (CPO).

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