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MRO’s Kim Charland, BA, RHIT, CCS, Director of Revenue Cycle Services, is featured in a video interview at the 2018 Annual HFMA Conference.

At the HFMA Annual Conference, Healthcare Scene had a chance to talk with Kim Charland, BA, RHIT, CCS, Director of Revenue Cycle Services at MRO, about the challenges that healthcare business offices face when it comes to processing requests for medical records from payers. This is an important topic that many healthcare organizations don’t address when it comes to HIPAA and ROI (Release of Information).

Kim Charland, BA, RHIT, CCS

In her role as Director of Revenue Cycle Services for MRO, Charland is responsible for the development and expansion of MRO’s PHI disclosure management solutions for hospital and health system business offices. Charland has nearly 30 years of healthcare consulting experience and is an established speaker and author on Revenue Cycle Management, HIM and hospital value based payment topics. She is an active member of AHIMA, HFMA, NAHQ, and is a Past President of NYHIMA and DCHIMA.

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