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In an article published to HCCA’s December 2018 issue of Compliance Today, MRO’s Rita Bowen discusses how implementing an enterprise-wide strategy to protect patient privacy also protects the institution against breaches, financial risk, lawsuits, and reputational damage.

Privacy and security within a healthcare enterprise are top of mind in an era of regulatory reform and breach. With risks including financial penalties, lawsuits, and reputational damage, healthcare organizations are seeking ways to mitigate risk by implementing new technology and Health Insurance Portability and Accountability Act (HIPAA)- compliant policies and procedures to ensure proper disclosure of protected health information (PHI). Many are embracing the benefits of enterprisewide PHI disclosure management to close the compliance gaps.


Bowen is an established author and speaker on healthcare privacy and security. She is an active member of the American Health Information Management Association (AHIMA), having served as its President and Board Chair, as a member of the Board of Directors and of the Council on Certification, and currently sits on the AHIMA Foundation Board of Directors. In her role at MRO, Bowen works with clients to ensure HIM policies and procedures are to code. Additionally, Bowen serves as the company’s Privacy and Compliance Officer (CPO).

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