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“You’re only as good as the company you keep.”

Reputation is everything. That’s why HIM leaders across the nation’s best health systems trust and rely on MRO’s KLAS-rated #1 Release of Information services and team of renowned experts. Not only do we have a superior reputation for personalized service and quality, we also work closely with clients to make sure they do too. Together, we respond to increasing PHI disclosure volume and compliance demands. Through a combination of the right people and innovative technology solutions, MRO enables clients to deliver high levels of quality, fast turnaround times, compliance and enhanced customer service.

Meet Our Experts

PRIVACY/COMPLIANCE

Rita Bowen
MA, RHIA, CHPS, CHPC, SSGB
Vice
President of Privacy, Compliance and HIM Policy – Privacy Officer

IMPLEMENTATION SERVICES

Angela Rose
MHA, RHIA, CHPS, FAHIMA
Vice President of Implementation Services

MANAGED CARE CONTRACTS / PAYER AUDITS

Greg Ford
Associate Vice President, Requester Relations

NATIONAL SERVICE CENTER

Stan Zhukarev
Associate Vice President, National Service Center Operations

CLIENT OPERATIONS/ONSITE STAFF

Moira Washington
Associate Vice President, Operations

CLIENT RELATIONS/ACCOUNT MANAGEMENT

Diana Warner
MS, RHIA, CHPS, CPHI, FAHIMA
Director of Client Relations and Account Management

TRAINING/DEVELOPMENT

Mariela Twiggs
MS, CHP, RHIA, FAHIMA
Senior Director of Motivation and Development

IT/SECURITY

Anthony Murray
CISSP
Chief Information Officer

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