As we approach AHIMA20, MRO is excited to participate as an exhibitor for the first ever virtual conference. While the 2020 event looks very different from those in previous years, MRO’s industry experts are ready to meet with the health information management (HIM) professionals virtually attending this year. If you are not attending but want to learn more from our experts, we will be available to meet during the conference days.

Health Information Management Current Event Topics

During virtual exhibit hall hours, members of MRO’s leadership will be available for virtual meetings to discuss various HIM current events, including the following topics:

Health Information Management Presentations 

If you’re looking for an educational session with our experts, attend these presentations:

Guide to Protecting Patient Data in the EHR
Rita Bowen, MA, RHIA, CHPS, CHPC, SSGB, VP of Privacy, Compliance and HIM Policy, MRO
Greg Ford, Associate VP of Requester Relations, MRO
Friday, October 16, 2020 at 2:55 pm central time
Rita and Greg will explore the challenges and responsibilities for health information management in sharing patient data. They will highlight both benefits and disadvantages of process management and identify key stakeholders and their responsibilities in safeguarding PHI from inappropriate collection and use from payers.

Collaborating for Efficiency: Proven Methods to Improve Workflow, Reduce Costs and Mitigate Risk in the Revenue Cycle
Dawn Crump, MA, SSBB, CHC, Senior Director Revenue Cycle Solutions, MRO
Lauren Wall, RHIT, HIM Manager of Shared Services, Steward Healthcare
Thursday, October 15, 2020 at 8:30 am central time
Dawn and Lauren will summarize lessons learned from real-world experiences that bridge communication gaps and integrate functionalities within the revenue cycle, business office and HIM. Attendees receive valuable tips to improve workflow, reduce cost and mitigate risk, resulting in positive financial outcomes for healthcare organizations.


MRO has been exhibiting at AHIMA every year since 2004. During this first ever virtual event, we are looking forward to learning about industry trends from fellow thought leaders and being able to virtually interact with all our clients and friends. We hope to see you (virtually) there!