Lehigh Valley Hospital and Health Network Implements ROI Online
Release-of-information system integrates with McKesson Horizon Patient Folder to process ROI in-house
Under this agreement, Lehigh Valley Hospital and Health Network has incorporated MRO’s in house ROI technology with their McKesson Horizon Patient Folder electronic medical record system. The new workflow enables the hospital to bring their ROI in-house and partner with MRO to provide the back office fulfillment functions.
“We have considered processing our ROI in-house for several years in order to take advantage of our electronic health record, but we did not want to become involved with billing, collections, mailing records, and the associated customer service phone calls. Our partnership with MRO enables us to achieve our goal”, said Zelda Greene, Administrator of Health Information Management for Lehigh Valley Hospital and Health Network. “We have been very impressed with MRO’s ability to help us with our workflow design. Their management team worked closely with our Health Information Management team to ensure a smooth transition and maintain an efficient customer-oriented process”.
“Our relationship with Lehigh Valley Hospital is a good example of the future of release-of-information”, stated Dan Heist, CEO of MRO. “We have integrated our technology with their McKesson application to create a true electronic release-of-information program. We’ve also created several unique workflow solutions to help the HIM department streamline their release process while at the same time leveraging their investment in EMR systems”.
About Medical Records Online
MRO is a leading provider of In-House release-of-information Solutions. By utilizing state-of-the-art software and document capture systems, MRO provides simple, effective, and affordable ROI solutions that integrate with daily workflow processes for both paper-based and electronic records system. Additional information is available at www.mrocorp.com.